1. Introduction
Elien Consultancy ("we", "us", "our") is dedicated to providing enterprise-grade consulting across Artificial Intelligence, Cloud Systems, and Digital Infrastructure. In delivering these services, we prioritize the absolute confidentiality, privacy, and integrity of all client and visitor data.
This Privacy Policy explains how we collect, store, isolate, and protect your information when you browse our website, request tech assessments, or engage our engineering teams. By using our platform, you consent to the data principles outlined in this document.
2. Information We Collect
We restrict data collection to the minimum required to fulfill custom assessments and optimize platform performance. We collect information under two main categories:
- Directly Provided Information: When you submit our Contact Form or request architectural quotes, we securely capture your name, corporate email address, organizational details, and technical inquiries.
- Automated Telemetry: To optimize loading speed and prevent server spikes, we collect anonymous network telemetry, including database query round-trip times, browser categories, and page scroll metrics.
3. Data Isolation & Security Systems
Elien implements state-of-the-art database isolation standards to guarantee your sensitive architecture briefs are never compromised:
- Row-Level Security (RLS): All client records are compartmentalized within strictly isolated database rows, preventing accidental cross-tenant data leaks.
- Cryptographic Gateways: We enforce end-to-end TLS 1.3 encryption on all dynamic endpoints and secure API gateways.
- No Data Monetization: We do not sell, rent, or transfer your contact information or architecture briefs to third-party data brokers or marketing firms.
5. Your Rights & Choices
Under global data regulations, you have full sovereignty over your personal records. You can request to access, update, export, or permanently erase your contact information and consultation history from our active server clusters at any time by contacting our support team at contact@elien.in.